Auto dialer that starts the next call when an agent is free.

An auto dialer works a list and places one call for each agent who is ready. It does not dial extra lines ahead of the floor. D Ten sets that pace for teams that want the list to move without asking every agent to punch the next number.

What this mode does

When an agent finishes a call and is free, the auto dialer places the next number. One agent, one active attempt. Nobody on the floor is waiting on a stack of lines that were dialed early.

That is the difference from a predictive dialer, which places more calls than there are free agents, and from a power dialer, which waits for a click. If the team must save a result before anything else dials, look at the progressive dialer instead.

Who it fits

Sales and booking teams with a clean list, a known caller ID, and agents who should spend the hour talking rather than searching for the next record.

It also fits a floor that is new to automated dialing and wants a pace a supervisor can explain in one sentence: the next call starts when someone is free.

What a specialist will ask

How many agents are on at once, where the list comes from, which caller ID the campaign should present, and whether people who miss the call need an inbound path back. Pricing is not on this page. The specialist matches the mode and the trunk, then talks through fit.

Talk through Auto Dialer.

Tell a specialist how the floor works. Price is part of that conversation, not a number on this page.